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- Exness——It seized my funds and prevented me from...
Exness——It seized my funds and prevented me from withdrawing them.
My name: He XinchaoAccount ID: 47051351Account balance: 9,394 USDWhy did I write this review? Because Exness has three issues that have completely destroyed my trust in it.1: It's difficult to withdraw funds. The minimum time required to withdraw from Exness is half a year. The lengthy review process and endless waiting.The deposit was initiated on January 21, 2026. Up to now, it has been nearly half a year, but my account is still under review and I am unable to withdraw funds normally.During this past six months, Exness required me to submit numerous documents again and again: ID card, source of funds, bank statements, contracts, live video footage...I contact their online customer service almost every day.But it never gave a definite result. Not a week or a month, but almost half a year!2:The auditing department made a minor mistake, which led to a crisis of trust.On June 11, 2026, the auditor said there were problems with my documents - in fact, my documents were completely fine. It was the auditor who made a mistake by misreading the address, which caused the review to be delayed. Eventually, I had to contact the customer service to correct the auditor's error. This is simply absurd! Is there something wrong with your capabilities? Should we still trust your review process?3:Exness's poor and arrogant service attitude ignored my complaint.Before posting my comment here, I also lodged an appeal on other platforms. But what did Exness do?It has never solved any problems. It never took my demands seriously and never replied to me via email. Its attitude was so indifferent that it was hard to breathe. Why is it so difficult for ordinary people to seek justice?As of today, on June 25, 2026, I still haven't received the review result and I still can't withdraw the 9,394 US dollars that belongs to me.The nearly half-year-long wait has exhausted my patience and has made me extremely disappointed with the platform's handling approach.Your behavior of demanding unlimited access to the information is completely unreasonable. You deliberately withheld my funds just because you made a profit, and now you're preventing me from withdrawing them, right?I am once again requesting that I be allowed to withdraw the funds as soon as possible.