Stats update | Forum Forex oleh Myfxbook

benito91

Menjadi Anggota Sejak Sep 01, 2009 11 postingan

Sep 01, 2009 at 17:55

Menjadi Anggota Sejak Sep 01, 2009 11 postingan

hi, i'm new to your service but i found it very good... but i have a problem..

My stats doesn't update itself every 5 minutes (even if in my metatrader log there was no error on publishing... but now on you site said that last update was 40 minutes ago... why?

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Sep 01, 2009 at 18:08 (diedit Sep 01, 2009 at 18:09 yang lalu)

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Benito91, we are now investigating this and will update you on any findings.

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Sep 01, 2009 at 19:30

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

We have located and resolved the issue.

Thank you for your patience.

benito91

Menjadi Anggota Sejak Sep 01, 2009 11 postingan

Sep 01, 2009 at 20:04

Menjadi Anggota Sejak Sep 01, 2009 11 postingan

Staff posted:
We have located and resolved the issue.

Thank you for your patience.

you are welcome :)

forex_trader_2884

Menjadi Anggota Sejak Nov 10, 2009 2 postingan

Nov 11, 2009 at 18:11 (diedit Nov 11, 2009 at 18:26 yang lalu)

Menjadi Anggota Sejak Nov 10, 2009 2 postingan

Hi, I have the problem, my statement does not update itself every 5 minutes. And another problem - even if in MT4 there are some open trades, they were not published on my page. But I saw the "Equity" change. It connected only with one of my account. Probably I make mistakes somewhere.

"my statement does not update itself every 5 minutes" - If I am not mistaken, my MT should be opened and after that my account would be updated. If it is should be so, then I have understood my mistake according to my first question.

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Nov 11, 2009 at 18:26

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

TAsystems, please contact us privately if still having issues.

We've just checked your accounts and everything seems to be working fine.

forex_trader_2884

Menjadi Anggota Sejak Nov 10, 2009 2 postingan

Nov 11, 2009 at 21:14

Menjadi Anggota Sejak Nov 10, 2009 2 postingan

Thanks for your support, I'll try to sort it out.

PeterFM

Menjadi Anggota Sejak Sep 05, 2009 88 postingan

Nov 16, 2009 at 20:54

Menjadi Anggota Sejak Sep 05, 2009 88 postingan

Hi Staff
I see that it's been several hours since my stats have update - any clues?

All I need is Support and Resistance

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Nov 16, 2009 at 21:00

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

PeterFM posted:
Hi Staff
I see that it's been several hours since my stats have update - any clues?

You've been contacted privately.

lucianccc

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

Nov 19, 2009 at 16:09

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

I click edit on my account, update my leverage info then click save, everything goes smooth no err or anything but it doesn't update :)
Thanks

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Nov 19, 2009 at 17:50

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

lucianccc posted:
I click edit on my account, update my leverage info then click save, everything goes smooth no err or anything but it doesn't update :)
Thanks

lucianccc, we have located the issue.

It will be resolved during the weekend as there will be some down time.

In the meantime, please state your leverage, and we'll fix it manually.

Thanks for reporting it!

lucianccc

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

Nov 19, 2009 at 18:26

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

Thanks, no need to fix it manually for me, I can wait until next week

arezab

Menjadi Anggota Sejak Sep 18, 2009 26 postingan

Dec 10, 2009 at 14:31

Menjadi Anggota Sejak Sep 18, 2009 26 postingan

Hello,

How can I share a direct link to my portfolio with my friends so that they can track my progress and still keep my portfolio private?

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Dec 10, 2009 at 14:34

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Use the invite feature in your settings area (Invitations tab).

Let us know if you need help setting it up.

JazzmanWA

Menjadi Anggota Sejak Nov 16, 2009 15 postingan

Dec 10, 2009 at 23:18

Menjadi Anggota Sejak Nov 16, 2009 15 postingan

For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!

Carpe Diem or No regrets

lucianccc

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

Dec 11, 2009 at 07:54

Menjadi Anggota Sejak Nov 13, 2009 13 postingan

My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Dec 11, 2009 at 08:18

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

JazzmanWA posted:
For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!

Looks like you've already figured it out.

Please contact us directly if in need of any help as the support will be much faster.

Thank you.

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Dec 11, 2009 at 08:23

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

lucianccc posted:
My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.

Contacting us directly will be much more efficient.

We're now investigating your issue.

Thank you.

arezab

Menjadi Anggota Sejak Sep 18, 2009 26 postingan

Dec 11, 2009 at 11:23

Menjadi Anggota Sejak Sep 18, 2009 26 postingan

My system is public but I don't see it listed in "systems" area. What should I do for my system to be listed there?

Staff

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

Dec 11, 2009 at 11:26

Menjadi Anggota Sejak Jul 31, 2009 1426 postingan

arezab posted:
My system is public but I don't see it listed in "systems" area. What should I do for my system to be listed there?

Only verified systems are shown on the systems page.

To read about the verification system, you can go to our blog: https://blog.myfxbook.com

For instructions, please refer here:

https://www.myfxbook.com/help#help_34
https://www.myfxbook.com/help#help_35

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