Bullwaves Appoints Martin Stoilov as Chief Operating Officer to Drive Next Phase of Growth
Bullwaves, a rapidly growing online trading broker, today announced the appointment of Martin Stoilov as Chief Operating Officer (COO), to lead global operational strategy, customer experience, and partner relations as Bullwaves transitions from an ambitious emerging broker into an established industry power.
Stoilov brings deep expertise in client experience, operational leadership, and digital transformation within the FX and online trading sector. Having started his career in financial markets in 2021, Stoilov rapidly advanced from front-line customer operations to Head of Customer Support, where he directed multi-channel global operations, service quality, and escalation governance. Most recently, as Global Head of Customer Experience & Client Relations, he defined and executed end-to-end global CX strategies, optimizing funnel performance, deploying AI and automation frameworks, and aligning client retention with strict regulatory and commercial objectives.
In his new role as COO, Stoilov will oversee Bullwaves' operational scaling, cross-departmental integration, and client retention frameworks to support the broker’s expanding global footprint.
"We are extremely happy to welcome Martin to the Bullwaves team," said Filippo De Rosa, CEO of Bullwaves. "The fact that we are able to attract top talent of Martin's caliber makes us immensely proud and demonstrates the strong brand equity we have built since launch. We have massive ambitions for the business, and Martin’s operational expertise and vision will play a crucial role in delivering on our growth trajectory."
Stoilov’s executive appointment highlights Bullwaves’ commitment to securing top-tier industry talent to fortify its infrastructure, elevate client satisfaction, and accelerate commercial scaling.
"Joining Bullwaves at this pivotal moment is an exciting opportunity," said Martin Stoilov, Chief Operating Officer at Bullwaves. "The company has established incredible momentum in a short period. I look forward to building scalable operational systems, driving AI and technology adoption, and delivering an unmatched experience for our clients and partners worldwide as we enter this next chapter."
