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"EBC FINANCIAL SERVICES VERY EXCELLENT"
Apa yang paling Anda sukai dari EBC Financial Group?
the withdrawal process i would say they are very good broker
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
they should keep doing excellent work they are good at
Keseluruhan
EBC financial group has to be the best broker for trading i haven't experience any issue with them and i hope not too , they should keep up with the good work
Thank you for your kind words and for sharing your positive experience with EBC Financial Group. We’re delighted to hear that you’ve had a smooth trading experience with us. Your support and encouragement mean a great deal to our company, and we’ll continue working hard to provide reliable services and a positive trading experience. We truly appreciate your trust and look forward to supporting you in the future!
"CWPSC was helpful with the right consultation."
Apa yang paling Anda sukai dari EBC Financial Group?
Nothing i can say right now because i had tried severally to withdraw my funds but not possible an they kept coming up with different things to keep me in the loop. not nice
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
As long As long as i didnt get my money then everything was not it.
Keseluruhan
So i had invested about 55k in a period of about 6-8months and i had made some significant profit but when i tried withdrawing i had several issues and after a while i had yo bring in ClaimWay Payout & settlement consulting to help investigate and figure things out, eventually we did get a positive result.
We have noticed that you have recently posted comments regarding this matter on multiple media platforms. If you have encountered any issues with withdrawals from EBC, please contact us via our official Live Chat or email us at [email protected]. Kindly provide your account UUID or registered email address, and we will review your actual trading and withdrawal records and provide the appropriate assistance.
If your situation involves any third-party website, organization, or other channel, we would also appreciate it if you could provide the relevant website URL, screenshots, or other information you used at the time. This will allow us to further verify the matter and, if we confirm any impersonation, misleading information, or other risks, take appropriate action and alert other users accordingly.
We value the feedback of every client and hope to have the opportunity to better understand the specific issues you encountered and assist you in resolving them appropriately.
"AVALIAÇÃO DA MINHA EXPERIÊNCIA"
Apa yang paling Anda sukai dari EBC Financial Group?
A EXECUÇÃO É MUITO BOA, A PLATAFORMA NÃO TRAVA AS TAXAS SÃO MUITO BOAS!
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
PARA MIM HOJE, QUE TENHO CONTA PAMM NA EBC, NÃO VEJO NADA PARA MELHORAR, ESTA TUPO ÓTIMO!
Keseluruhan
TENHO CONTA PAMM, E HOJE CONSIGO OPERAR COM EXELÊNCIA LÁ.
Agradecemos imensamente o seu feedback e a confiança em operar conosco.
Ficamos muito felizes em saber que está satisfeito(a) com a execução, as condições de taxa e a performance da sua conta PAMM na EBC.
Continuaremos trabalhando para manter a qualidade e oferecer a você a melhor experiência de negociação possível.
Conte sempre conosco!
"Pretty Good"
Apa yang paling Anda sukai dari EBC Financial Group?
Low spread, not much slippage, good support
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Pretty happy with it so far but if I had to suggest some improvements, maybe they could add more products
Keseluruhan
Spreads are really competitive and prices are good. I mainly trade EURUSD so the 0 spread on the pro account suits my needs. Customer support was really helpful as well.
Thank you for your positive feedback and for sharing your experience with EBC. We’re delighted to hear that you are satisfied with our low spreads, smooth execution, and customer support. We also appreciate your suggestion about adding more products, and we’ll be sure to pass this along to our product team for consideration. Your input is valuable in helping us improve and serve you better.
Thank you again for choosing EBC, and we look forward to continuing to support your trading journey.
"EBC has made my trading journey smooth and enjoyable."
Apa yang paling Anda sukai dari EBC Financial Group?
1. The user center is pretty intuitive and user-friendly.
2. Exclusive assignment of a dedicated consultant for one-one-one service.
3. The website content is very rich, with detailed information on products, events and knowledge.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
I hope the customer service responses can feel less AI-like. They are polite, and professionable, but a little distant.
Keseluruhan
The best trading platform I have ever used.
Thank you for sharing your valuable feedback and for your continued trust in EBC Financial Group.
We are delighted to know that you find our user center intuitive, appreciate the dedicated one-on-one consultant service, and enjoy the comprehensive content we provide on our website.
We have also noted your suggestion regarding customer service interactions, and we will continue to optimize our communication style to ensure our responses feel warmer and more engaging, while maintaining professionalism.
EBC remains committed to being your most reliable partner on your trading journey, offering a secure, efficient, and client-focused trading environment.
We wish you smooth trades and prosperous results ahead!
If you have any further questions, please feel free to contact our online customer service through our official website.
"Newbie-friendly"
Apa yang paling Anda sukai dari EBC Financial Group?
The trading environment is stable and there is little chance of slippage
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Hope there will be more trading varieties
Keseluruhan
The trading environment is stable and there is little chance of slippage
"Overall, I’m satisfied with the service and performance so far"
Apa yang paling Anda sukai dari EBC Financial Group?
The efficiency of deposits and withdrawals, as well as the overall trading environment, have been satisfactory so far.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Everything is good so far, it would be perfect if customer support could maintain consistent response times during weekends
Keseluruhan
I’ve been trading with EBC for a few months now, and the overall experience has been very positive. Deposits are usually credited in real time, and withdrawals are also processed quickly, usually within the same day. Compared to some of the platforms I used before, EBC gives me great confidence in terms of fund security. I'm using MT4, and so far, I haven't experienced any sense of manipulation from the backend.
"Overall experience is good, hopefully the crypto product to be released soon"
Apa yang paling Anda sukai dari EBC Financial Group?
Personal account manager to assist via email/Whatsapp/Telegram
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Been trading XAU for a long period, swap rate is slightly higher than other broker but their negative slippage is fewer than positive slippage
Keseluruhan
Overall experience is good, mobile app to be released as soon as possible
Thank you for your continued support, we truly appreciate your kind words and valuable feedback.
We’re excited to share that our mobile app is currently in development, and we’ll be sure to keep you updated and notify you as soon as it’s ready for launch.
Warm regards,
The EBC Team
"Decent Broker with Room for Improvement"
Apa yang paling Anda sukai dari EBC Financial Group?
The platform is generally stable and the trading environment seems fair. I appreciate that the spreads are reasonable and execution is smooth most of the time.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Withdrawal processing time could be faster. If the withdrawal speed could match the deposit time, it would make the experience much better. A mobile app would also be a helpful addition.
Keseluruhan
Overall, my experience with EBC Financial Group has been fine. It’s a solid broker for day-to-day trading, and I haven’t faced any major issues so far. However, there’s still room for improvement in withdrawal efficiency and feature development. Looking forward to seeing continued enhancements from their side.
"Professional"
Apa yang paling Anda sukai dari EBC Financial Group?
The EBC platform is very good. I can achieve almost 0 spread when trading EURUSD.
They are actively involved in various corporate social responsibility initiatives globally.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
Perhaps you could consider giving more visibility to your Corporate Social Responsibility initiatives on the official website to enhance public awareness.
Keseluruhan
Overall, this is the most professional and well-structured platform I’ve used throughout my entire trading journey.
"Excellent Service and Professional Support"
Apa yang paling Anda sukai dari EBC Financial Group?
BC provides a secure and efficient trading environment with reliable execution and competitive spreads. What truly stands out is their customer service support team always responsive, professional, and willing to go the extra mile to resolve any issues or answer questions promptly.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
A more detailed account dashboard and enhanced mobile features would further improve the user experience. Also, expanding educational resources could benefit newer traders.
Keseluruhan
My overall experience with EBC has been outstanding. The platform is stable and well-regulated, and I feel confident trading here. Their support team, in particular, adds great value by ensuring clients feel heard and assisted at every step.
"I will recommend it to my friends"
Apa yang paling Anda sukai dari EBC Financial Group?
customer service fast to response. Deposits are fast and withdrawals are not restricted. Basically, can withdraw from the same bank you deposited with.
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
I hope a mobile App will be released in the future to make operations more convenient and efficient. Looking forward to your future developments!
Keseluruhan
Overall, everything is great. The user experience is very good, and it is very user-friendly for me as a novice. Basically, I just need someone to help me.
"good trading environment"
Apa yang paling Anda sukai dari EBC Financial Group?
trading environment is quite good I'd say, not much slippage problems and deposit withdrawals process are also quite smooth
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
would be nice if they have their own app
Keseluruhan
been trading for 1 year+ with ebc, overall experience I'd give it a 10/10, nothing to complain about so far. Their customer service team is also very responsive and can assist in any problems I face.
"Customer service and withdrawal"
Apa yang paling Anda sukai dari EBC Financial Group?
Really happy with the customer service from EBC. They reply fast, are super helpful, and always friendly
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
I did notice that weekend withdrawal tend to be a bit delayed. would be great if weekend withdrawals could be expedited
Keseluruhan
Overall, I’m really happy with the service
Please kindly note that at EBC Financial Group, withdrawal and deposit requests can indeed be submitted on non-business days. However, due to the nature of non-business days, there may be a delay in processing. For example, withdrawal requests submitted during the weekend are typically processed on Sunday and are expected to be received by the following Monday at the latest. Lastly, we wish you smooth trading and a wonderful day!
"Trading environment"
Apa yang paling Anda sukai dari EBC Financial Group?
pips, speed, environment, reliability and transparency
Apa yang ingin Anda tingkatkan dari EBC Financial Group?
more products, in-depth daily analysis would be really helpful
Keseluruhan
I've been trading gold on EBC for a while now, and overall the experience has been quite good. The platform runs smoothly, with reasonable spreads and fast execution. Even during periods of high market volatility, orders are executed successfully—though I wouldn't necessarily recommend trading in such conditions, haha... The customer service team also responds quickly. Hope the platform keeps up the good work!
Your suggestion has been noted and will be carefully reviewed by our team. At EBC Financial Group, we are committed to delivering a secure, transparent, and high-quality trading environment for all our clients. Lastly, we wish you smooth trading and a wonderful day!
Keseluruhan
Tight pips and a superb trading environment！ I'm a scalper and I have to say EBC is not like those bucket shops out there that only give you negative slippages and order rejections! execution is great and pips are raw!
