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The broker provides flexible funding and margin options in both crypto and fiat, tight and competitive spreads, zero commission on all CFD markets, leverage of up to 1:2000 on selected forex markets, and trading access via its web-based platform, mobile apps, and desktop tradin
PrimeXBT Siaran Pers
PrimeXBT Launches MT5 Cent Account for Beginners and Risk-Conscious Traders
PrimeXBT Launches Gold 24/7 Trading on PXTrader 2.0
PrimeXBT Drastically Reduces Spreads Across Key Markets
PrimeXBT Launches PXTrader 2.0, Bringing Crypto and Traditional Markets into One Trading Platform
"Was looking for a place to trade all kinds of stuff"
What do you like best about PrimeXBT?
Platform is really well designed, switching over different assets and all of them have interesting conditions
What would you improve about PrimeXBT?
I don't know, maybe vip tiers requirement for getting vip2 is a little over the line
Overall
So far just trading some gold and sol futures, and things are going fairly well. not on much volume
Thank you very much for sharing your positive review.
We’re happy to know that our multi-asset platform matched your expectations.
Our primary goal was to merge TradFi and DeFi assets onto a single modern platform. Every year, we steadily pursued this goal and can now proudly present our PXTrader 2.0, powered by TradingView charts and flexible margin for effective trading of crypto futures and various CFD assets. Regardless of what you trade, we ensure competitive and transparent trading conditions.
As for VIP status requirements, it indeed depends on monthly trading volume. We totally understand that the required volume can seem unachievable; however, as the number of VIP status traders increases, more traders may meet the requirements and receive a 70% discount on trading costs.
If you want to know more about Vip program, feel free to contact our support team or visit our website https://primexbt.com/vip
Kind regards,
The PrimeXBT Team
"primexbt support"
What do you like best about PrimeXBT?
I can say their support is their strong side, they helped me with my account settings on mt5 and also explained the features of their pxtrader2.0
What would you improve about PrimeXBT?
can't even say something specififc abotu what to improve...possible just keep upgrading their offerings
Overall
i've seen they're active on trustpilot and i liked how they replied to each review there. So when i was registering my account, their support proved to be credible and helpful. I appreciated that much and it further mamade me start trading gold on their mt5. Like it so far.
Thank you for taking the time to share such a detailed account of your experience with us.
We are delighted to hear that our support team was able to assist you effectively with your MT5 account settings and provide clarity on the features of PXTrader 2.0. We were also pleased to read that our presence and engagement on Trustpilot helped build your confidence in PrimeXBT during the registration process. Transparency and active communication with our clients are values we hold close, and we are glad they resonated with you.
We are equally happy to hear that you have started trading gold on MT5 and are enjoying the experience so far. We will certainly keep your encouragement to continue upgrading our offerings in mind as we move forward.
Thank you for choosing PrimeXBT and happy trading!
Kind regards,
The PrimeXBT Team
"Accessing different trading instruments"
What do you like best about PrimeXBT?
To be honest, I was skeptical about the new unified hub, but then I realized that I don't need separate accounts for TradFi and DeFi trading instruments. Here I can access everything. Apart from that, what is good is having TradingView charts for everything.
What would you improve about PrimeXBT?
TO be frank, I don't have huge things to point out for the broker.
Overall
It hasn't been a full trading year for me with PrimeXBT, but I really like it. I primarily trade on the midterm, so I use swing trading for both crypto futures and CFD instruments. For CFDs I prefer equities and commodities. As for the fund transfer process, it's quite smooth, and I rely on crypto payment methods
Thank you for sharing such detailed feedback.
It’s good to hear that the unified PrimeXBT hub turned out to be useful after your initial doubts. The idea behind this update is exactly to make access to crypto futures and CFD markets more convenient, without forcing traders to manage separate setups for different instruments.
We’re also glad that TradingView charts support your midterm and swing trading approach across crypto, equities, and commodities. Having consistent charting tools across markets can make analysis much smoother.
It’s also encouraging to know that crypto payment methods have worked well for your fund transfers.
If you ever need help with instruments, platform tools, or account operations, our team will be ready to assist.
Kind regards,
The PrimeXBT Team
"Good support"
What do you like best about PrimeXBT?
They made the whole onboarding process pretty simple and quick
What would you improve about PrimeXBT?
Some innovative and AI based features to be integrated
Overall
Let me start with the support, it’s one of the best you can find among brokers. But the main deal for me are the trading conditions they offer for TradFi, especially about trading costs. No commissions, tight spreads, crypto as withdrawal methods… all is here
Thank you for your detailed feedback.
We're delighted to hear that your onboarding experience was smooth and straightforward and that our support team made such a positive impression. Providing timely and helpful assistance is something we continuously strive for, so your comments are greatly appreciated.
It's also great to know that you're satisfied with the trading conditions, particularly the competitive costs in traditional markets, tight spreads, and the convenience of cryptocurrency withdrawal options alongside other payment methods.
We also appreciate your suggestion regarding AI-powered features. Innovation is an important focus for us, and feedback like yours helps us understand which tools traders would like to see in future platform updates.
Thank you for choosing PrimeXBT and for sharing your experience.
Kind regards,
The PrimeXBT Team
"Low trading costs"
What do you like best about PrimeXBT?
I didn’t need the lowest spreads in the world, but PrimeXBT is one of those that managed to provide lowest taker and maker fees amid crypto exchanges.
What would you improve about PrimeXBT?
It’s time to keep up with the times and PrimeXBT should add some AI features asap. ^_____^
Overall
I’ve seen how PrimeXBT has been evolving their services throughout the last 5 years. It’s been a great journey and I’m not gonna leave them soon.
Thank you for sharing your experience with PrimeXBT.
It’s great to hear this from someone who has followed the platform’s development over several years. Competitive maker and taker fees are an important part of the trading experience, especially for active crypto traders, so we’re glad this has stood out to you.
We also appreciate your suggestion about AI features. Innovation is always part of platform development, and feedback like this helps us better understand what traders expect next.
If you ever need assistance with trading conditions, platform tools, or account settings, our team will be ready to help.
Kind regards,
The PrimeXBT Team
"Even better spreads now"
What do you like best about PrimeXBT?
It keeps improving. The platform is dynamic, and there is a great community around it
What would you improve about PrimeXBT?
Adding some AI features. This should be the upgrade focus in the future
Overall
The trigger to write this review was the email i received about spread reducation for all clients on forex, bitcoin and some commodities. Spread were good before, but now… just great. Btc has only $25 spread :)
Thank you for your review and for sharing your experience!
We’re delighted to hear that you’ve noticed the ongoing improvements to the platform and trading conditions. Our goal is to continuously enhance the trading experience, and it’s great to know that the recent spread reductions have made a positive impact for you.
We also appreciate your comments about the PrimeXBT community and your suggestion regarding AI-powered features. Feedback like this helps us understand what traders would like to see as the platform evolves.
Thank you for highlighting the competitive spreads across forex, commodities, and Bitcoin. We remain committed to providing efficient pricing, reliable execution, and a platform that continues to improve over time.
We appreciate your support and wish you continued success!
Kind regards,
The PrimeXBT Team
"Use it as a crypto exchange"
What do you like best about PrimeXBT?
Cheap fees, never had safety issues, even while last year liquidations.
What would you improve about PrimeXBT?
Sometimes support ghosts on weekends, but crypto market never sleeps.
Overall
I’m more into crypto than in tradfi and primexbt is one of the most affordable exchanges. And most importantly is not that targeted by hackers like bigger exchanges.
Thank you so much for taking the time to share your experience with PrimeXBT.
We are proud to maintain a platform where our traders feel secure and supported, even during periods of high market volatility. Regarding your feedback on our support response times, we sincerely apologize for the frustration caused by slower communication over the weekends.
We truly appreciate your loyalty and your constructive input. If there is ever anything specific you need help with, please don't hesitate to reach out to our team again.
Kind regards,
The PrimeXBT Team
"For big accounts"
What do you like best about PrimeXBT?
The VIP account option is well designed, a real discount, no fluff
What would you improve about PrimeXBT?
I think the spreads on TradFi, especially on gold can be more stable
Overall
It’s good that they offer no-kyc account so one can open acc with large deposit and there is no condition after that to use only bank wire for withdrawals.
Thank you so much for taking the time to share your thoughts with us!
We are thrilled to hear that you find the VIP account structure both practical and genuinely beneficial. Our goal was to create something that offers real advantages for active traders, rather than just adding extra labels or unnecessary features!
Overall, it is fantastic to know that the platform’s flexibility has been a good fit for your trading needs. If you ever have any questions or suggestions down the line, please do not hesitate to reach out. Our team is always here and eager to hear from you!
Kind regards,
The PrimeXBT Team
"Appreciate the opportunity to trade everything at one platform"
What do you like best about PrimeXBT?
Their trading ecosystem. Crypto + CFD markets on a single platform, so I didn’t need to switch and set up platforms every time!
Support is super friendly. Not like usual robotic online support, they answer fast and really try to help.
What would you improve about PrimeXBT?
To hold trades for overnight, they charged funding fees.
If I wanted I couldn’t upload custom indicators. Currently learning order flow trading, would love to see indicators, like volume profile on their platform.
Overall
Didn’t get to the payment stage yet, exploring the platform. Appreciate that they didn’t overcomplicate their platform and provide everything at one place. Judging from their support, i don’t thinK i will have problems with payments!!
Thank you for your detailed feedback.
We’re glad to hear that you appreciate the ability to access both crypto and CFD markets within one ecosystem. One of the main goals behind the PrimeXBT platform is exactly that - allowing traders to move between different asset classes without needing multiple platforms or complicated setups.
It’s also great to know that our support team has made a positive impression. Providing fast and genuinely helpful assistance is something we continuously focus on, so your comments are truly appreciated.
Regarding your points about overnight funding fees and custom indicators, thank you for sharing them. Funding charges are a standard part of leveraged overnight trading, but we understand how important cost efficiency is for active traders. As for advanced charting tools like Volume Profile and custom indicators, this is valuable feedback, especially from traders exploring order flow strategies, and it will be shared with the relevant team.
We’re happy that your experience so far has been smooth and intuitive, and we hope the platform continues to meet your expectations as you explore it further.
Kind regards,
The PrimeXBT Team
"The terminal is stable"
What do you like best about PrimeXBT?
The PXTrader 2.0 terminal is stadsble for trading crypto futures. Also, PrimeXBT publishes many new articles about crypto trading, I learne every month something new and interesting, and then applying all assimilated information in real practice.
What would you improve about PrimeXBT?
It’s time to implement some AI tools... PrimeXBT has to do it one of the first among other cryptoexchanges.
Overall
I liked how charts stay stable and order windows not freeze up. So far it handled that part without any issues.
Thank you for your detailed feedback.
We’re glad to hear that PXTrader 2.0 has provided a stable environment for your crypto futures trading. Reliable chart performance and responsive order execution are critical in volatile markets, so it’s great to know the platform has been handling your sessions smoothly.
It’s also encouraging to hear that you actively use our educational articles and apply the knowledge in real trading practice. Continuous learning is an important part of trading development, especially in the crypto market.
We also appreciate your suggestion regarding AI tools. Innovation in this direction is attracting significant interest across the industry, and feedback like yours is valuable as the platform continues to evolve.
Thank you for your trust in PrimeXBT. If you ever need assistance or have additional suggestions, our support team is always ready to help.
Kind regards,
The PrimeXBT Team
"decent multi asset exp"
What do you like best about PrimeXBT?
i liked that i could trade altcoins, indices together, also used their analytics tools which helped me plan trades better
What would you improve about PrimeXBT?
perhaps add more advancd tools and improve interface a bit, sometimes feels kinda simplistic (?)
Overall
i used it daily for trading, opened many positions and withdrew once, can say on average the vibe was stable and usable
Thank you for sharing your experience!
We are thrilled to hear that our multi-asset offering and analytics tools have been helpful in your daily trading! We totally get that having access to various markets all in one place, along with tools to aid your decision-making, is a big plus for our valued traders. It is fantastic to know you enjoyed it as well.
We also really appreciate your thoughts on the platform’s interface and the tools available. Insights like yours are invaluable in helping us figure out how we can make the experience even better!
If you ever need any help or have more suggestions, our support team is always here and ready to assist!
Kind regards,
The PrimeXBT Team
"Pxtrader 2.0 platform"
What do you like best about PrimeXBT?
Strong prop web platform, powered by tradingview charts and super easy user interface. But the best feature of it, was certainly a chance to choose whatever margin you want, risking either the whole account or isolated margin. Maker and taker fees, lower than anywhere else.
What would you improve about PrimeXBT?
Support during weekends… Crypto doesn’t sleep, but support seems to take some naps on Saturdays and Sundays
Overall
Convenient platform setup that allows to do solid TA and open positions right inside without switching to other software. Add accurate execution and low trading costs, and pxtrader 2.0 will become really cool place for crypto futures trading…
Thank you very much for your positive words about PXTrader 2.0.
We’re happy to know you were satisfied with our proprietary platform and its trading conditions.
Our top priority is to equip traders with the tools and features they need to boost their performance. We understand how important it is to ensure timely access to the platform’s analytical tools and trade execution. That’s why we implement powerful TradingView charts, which are highly reviewed by the trading community. We also offered flexible margins, so every trader could choose the leverage and margin type that best suited their goals and risk tolerance.
We highly appreciate your feedback and have already noted your comments about weekend support. If our traders don’t rest on the weekend, we won’t either!
Kind regards,
The PrimeXBT Team
"The bonuses and rewards"
What do you like best about PrimeXBT?
I noticed that nobody talks about the bonuses and rewards. They actually have fair terms. It’s easy to meet all the requirements, and rewards feel like an extra boost to your account. I think this helps a lot because as a beginner I couldn’t afford a big deposit, so I was just reaping the bonuses.
What would you improve about PrimeXBT?
It would be great to see more promotions in the future. As far as I know, most crypto exchanges run different promotions every month.
Overall
I was just testing the features on a demo account, and when I liked everything I deposited money via a bank card, the process was smooth, but haven’t started trading seriously yet. Gotta scale up soon.
Thank you for sharing your experience.
We’re glad to hear that you found our bonus and rewards structure clear and practical. Our aim is to keep such programs transparent and achievable, so they can serve as a real support tool rather than a complex add-on, especially for those starting with smaller deposits.
It’s also good to know that your transition from demo to a live account went smoothly. Taking time to test features before trading more actively is a balanced approach.
We appreciate your suggestion regarding more frequent promotions. Feedback like this helps us understand what clients value, and we continue to evaluate new ways to enhance the overall experience.
If you have any questions or need assistance as you move forward, our support team is always ready to help.
Kind regards,
The PrimeXBT Team
"A good way to trade everything"
What do you like best about PrimeXBT?
After their tradfi push, dont see any big drawbacks of the broker anymore. Previously it also had currency pairs and gold, and oil etc, but only in the CFD mode, but now it has it in futures, even with cross-margin! So I can trade literally every asset I want, at the same time, depending on what market give me on any given day.
What would you improve about PrimeXBT?
The trading platform is based on TV, clearly, and iff thats not your jam - you may struggle. There is a way to download MT actually, but I guess less than 5% of traders actually use that method, I never see it mentioned.
Overall
Started on demo like everybody, and thank god I did, because at first I was just losing money, trade after trade. If I started like that on Binance or Coinbase, god forbid, idk how much I wouldve lost. But on Primexbt, I actually gained a little during that period, cause I competed in demo competitions. But now statrting to trade on real too, with the gains I acquired, and having a much better time now.
Thank you for sharing your journey and for the fantastic review. We are thrilled to hear that our push into traditional finance has made a positive impact on your strategy. Offering a wide range of assets, from crypto to currency pairs, gold, and oil, alongside features like cross-margin futures, is exactly how we aim to provide a comprehensive way to trade everything, depending on what the market offers on any given day.
Your experience with our demo platform is a perfect example of why we created it. It is wonderful to hear that you took advantage of the demo competitions to hone your skills, learn from early mistakes without financial risk, and even secure some gains to fund your real trading account.
Regarding your feedback on the platform interface being based on TradingView and the visibility of our MetaTrader option, we appreciate your thoughts. We are always looking for ways to improve our platform, and we are very grateful for your contribution.
Should you have any questions, please get in touch with us.
Kind regards,
The PrimeXBT Team
"Perfect… on demo?!"
What do you like best about PrimeXBT?
At first glance everything… I mean how you wouldn’t like lowest fees, smart leverage that I’ve already built my whole risk management strategy around !And this is just trading conditions. 24/7 human support, platform that is based on tradingview with order book, education and analytics. Wow effect from demo trading for sure
What would you improve about PrimeXBT?
Nothing for now really. Maybe their trading platform for CFD trading. For some reason, the design is a little bit different and not for the good side. Don’t plan to trade CFDs, but sometimes might see some interesting setups. Leverage is different too.
Overall
I’m yet to test everything, since I recently focused on my demo trades, testing my trading strategy. Tbh they impressed me. Managing competition with top exchanges, still offering equal or even better trading conditions, that’s commendable. 5/5 work they’ve done here!
Thank you for your detailed and thoughtful review!
We’re pleased to hear that your initial experience on demo has been so positive and that the platform, trading conditions, and available tools have made a strong first impression. Demo trading is an important step for many traders to build and refine strategies, and it’s great to see you making full use of it.
Your feedback on fees, leverage, platform functionality, and support reflects the standards we aim to deliver across both demo and live environments. At the same time, we appreciate your observations regarding the CFD trading interface, differences in design and leverage are tied to the structure of specific markets and platforms, but user experience remains an area we continuously work to improve.
We’re glad to know that PrimeXBT has met your expectations so far, and we look forward to supporting you as you transition from demo to live trading. Thank you for sharing your experience with the wider community!
Kind regards,
The PrimeXBT Team
"The broker with lots of instruments"
What do you like best about PrimeXBT?
It doesn't matter what platform of theirs you're using - mt5 or prxtrader - they let you trade a lot of instruments, and I tried different inlcuding metals, some major altcoins and also nasdaq. All cases have been quite doable, and charting worked very well.
And I'd mention pxtrader - comfortable for placing orders.
What would you improve about PrimeXBT?
I'd suggest them upgrade the speed of their support live chats - they sometimes can get slow (I had a couple of times when sending my requests).
Overall
I started because of lots of videos on youtube where people gave their reviews about the broker. I liked one about making fast withdrawals through skrill and binance (apparently I used skrill when I did trading, and once I used binance too - when trading crypto, was conveninet). I tried mt5 and pxtrader, both felt good to me. As a trader with not big expereince, I can say their demo is what rookies would need before trading their real money. Currently focusing on nasdaq monitoring...
Thank you for taking the time to share such a detailed review of your experience with PrimeXBT. We truly appreciate your feedback!
We’re especially pleased that you highlighted the wide range of instruments available. Providing access to diverse markets is something we continuously work to expand and improve, so it’s great to know this has been valuable for your trading.
It’s also encouraging to hear that both MT5 and PXTrader have met your expectations, particularly in terms of charting and order execution.
We’re also glad that your experience with deposits and withdrawals, including via Skrill and Binance, has been smooth and convenient. Ensuring efficient and flexible payment options is an important part of the overall trading experience, and it’s good to know this has supported your activity on the platform.
At the same time, we take your feedback about live chat response times seriously. We understand how important timely support is, especially when trading decisions can be time-sensitive. Your comments have been noted, and we are continually working to improve our support infrastructure to provide faster, more efficient assistance to all clients.
It’s great to hear that you found value in the demo environment as well. We strongly believe that access to a realistic demo account is essential, and we’re happy it has helped you build confidence before moving to live trading.
Thank you for choosing PrimeXBT. We wish you continued success with your trading, especially as you focus on monitoring and trading Nasdaq!
Kind regards,
The PrimeXBT Team
"Taker and maker fees"
What do you like best about PrimeXBT?
I’ve seen some reviews mentioning low taker and maker fees on crypto futures. That’s when I got interested in PrimeXBT. I wanted to check it out on my own, so I signed up and opened a demo account.
The platform looks good actually, and it was easy to navigate around there. I noticed some people saying PXTrader and PXTtrader 2.0 are the same, but to be honest, there’s some differences between them. The latter one is better in terms of user experience. And yeah, taker and maker commissions were really low compared to other top crypto exchanges. Even Binance and Bybit can’t show off low trading costs.
What would you improve about PrimeXBT?
Tbh, I’d like to see more AI tools. I think it’s time to add AI signals, AI analysis or something like that. I’m pretty sure they can do it.
Overall
Of course, commissions are low here, but what matters more is execution flow. I pay serious attention to this factor, otherwise even with low spreads or fees, you’ll not get success if your order execution is poor. That’s why choosing a reliable and fast platform is important. PrimeXBT didn’t let me down at this point.
Thank you for taking the time to share such a detailed review of your experience with PrimeXBT.
We are pleased to hear that our competitive taker and maker fee structure on crypto futures attracted your attention and that your initial experience with the platform met your expectations. Providing transparent and efficient trading conditions, combined with reliable execution, is a key priority for us. As you correctly mentioned, execution quality plays an essential role in overall trading performance, often even more than the fee structure itself.
It is also encouraging to know that you found the platform interface intuitive and noticed improvements in PXTrader 2.0. Our team continuously works on refining the user experience and platform functionality to ensure smooth navigation and efficient order management.
We appreciate your suggestion regarding additional AI-driven tools and analytics. Innovations in this area are actively developing across the industry, and feedback like yours helps us evaluate potential features that could further enhance the trading environment.
Thank you once again for your thoughtful feedback and for choosing PrimeXBT.
Kind regards,
The PrimeXBT Team
"Crypto got me intrigued"
What do you like best about PrimeXBT?
What do I like the best? Easy to answer. The possibility of trading crypto and forex together, all in one place, makes my trading experience way better. The low fees are another great aspect of their services for sure. The fees for crypto futures are literally lower compared to Binance.
What would you improve about PrimeXBT?
Please, make the mobile app less stressful to use. Compared to the desktop version, it’s kind of harder to trade with. The good thing about it is that it’s well optimised for IOS and doesn’t lag at all.
Overall
It’s been an emotional rollercoaster this past couple of months.. One month I’m on top of the world, as the bitcoin was at all time highs, the next I’m sweating bullets lol. I luckily captured some profits on the highs. And getting that money felt like a massive relief. Seeing that notification hit my bank account instantly stops my anxiety dead in its tracks.. But I still have some negative spot positions, which is why I’m focusing more on futures intraday trading now.
Thank you for sharing your detailed experience and feedback.
We are pleased to hear that the ability to trade both crypto and forex within a single platform has improved your overall trading workflow. Providing access to multiple markets in one place, combined with competitive fee structures, is an important part of the PrimeXBT trading environment.
We also appreciate your honest comment regarding the mobile application. Our team continuously works on improving usability and interface design so that the mobile experience becomes as efficient and comfortable as the desktop version. Feedback like yours helps guide these improvements.
Your description of the emotional ups and downs of trading is something many market participants can relate to. Capturing profits during strong market movements while adapting strategies to changing conditions is part of the learning process in dynamic markets such as crypto.
Thank you for your trust in PrimeXBT. We wish you continued success in your trading.
Kind regards,
The PrimeXBT Team
"about the primexbt broker"
What do you like best about PrimeXBT?
the broker is legit in terms of platforms, withdrawals and trading process overall. Eveyrone speaks about their pxtrader, and I gotta admit - it's equivalent to metatrader systems, and to some degree - better because of its broker-specificity. Withdrawasl work very fast, I liked doing that through volet.
What would you improve about PrimeXBT?
I would like to see even more complex acrticles in their advanced category of hei education section.
Overall
Traded on the pxtrader platform, and I feel they've designed it to be very original and broker-specififc. Whooever I asked about the broker, they instantly mentioned pxtrader (so that's a good work on their brand marketing side too). Besides that, the platform feels not too sophisticated so that any traer, even a beginner, could have not big time to master using that. Happened to me as well. Took me a few days to get adjusted to do my lead and zinc trades. Enjoying my trading overall!
Thank you for your detailed and thoughtful feedback about PrimeXBT - we truly appreciate you taking the time to share your experience.
We’re glad to hear that you find our services reliable in terms of platforms, withdrawals, and the overall trading process. Fast and smooth withdrawals - including via Volet - are something we continuously work to maintain, so it’s great to know this has met your expectations.
It’s especially rewarding to see your recognition of PXTrader. The platform was designed to offer a professional-grade experience tailored specifically to our ecosystem. PXTrader is particularly strong for CFD trading across multiple asset classes, including commodities such as lead and zinc, forex, indices, and more, offering traders broad diversification opportunities within a single interface.
We’d also like to remind you about PXTrader 2.0 (formerly known as Crypto Futures). It includes integrated TradingView charts, enhanced functionality, and expanded access to digital assets. In fact, we’ve significantly broadened our cryptocurrency selection, allowing traders to explore more opportunities in digital markets while maintaining the same intuitive experience.
Regarding your suggestion for more advanced educational content, thank you. We value this feedback and continue to expand and deepen our educational materials to support traders at every stage of their journey.
We’re pleased that you found the platform original yet accessible, and that the adjustment period was short. That balance between professional capability and usability is exactly what we aim to achieve.
Thank you for trading with PrimeXBT - we’re glad you’re enjoying the experience.
Kind regards,
The PrimeXBT Team
"I wound’t repeat"
What do you like best about PrimeXBT?
PrimeXBT offers high leverage on BTC and ETH up to x500, and even most altcoins can be traded with x50 leverage or higher which isn’t possible in other crypto exchanges.
Of course, it’s a double-edged sword, so you have to be very careful with this tool, otherwise a small sweep by 3% can destroy your whole deposit.
What would you improve about PrimeXBT?
The PXtrader felt a bit confused 2bh. I don’t know why people praise it. PXtrader 2.0 is much better. Yeah, I mean there’s not much difference between them, they’re almost the same, but I still see some differences and trading on the latter one makes my trading experience more enjoyable.
Overall
As a newbie, I bombarded customer support with a bunch of questions, and they were literally competent and fast in replying to my questions. They didn’t try to get rid of me as fast as possible, and I really appreciated it highly! Even though sometimes I asked too basic questions, they were explaining everything with detailed explanations...
Thank you for taking the time to share such a detailed review of your experience with PrimeXBT.
We’re glad you highlighted the availability of high leverage on BTC, ETH, and many altcoins. As you correctly mentioned, leverage can be a powerful tool - but it requires strict risk management and a disciplined approach. It’s great to see that you understand both sides of it and approach trading responsibly.
We also appreciate your honest feedback regarding PXTrader and PXTrader 2.0. PXTrader 2.0 represents the next stage in the evolution of our platform, designed to provide a more unified and streamlined experience. While both platforms share core functionality, we are continuously refining the interface, improving usability, and working toward a more integrated ecosystem where crypto futures and other asset classes can be accessed more seamlessly.
Most importantly, thank you for recognizing our customer support team. We strongly believe that no question is “too basic,” especially for traders who are learning. Providing clear, detailed explanations and responsive assistance is a priority for us, and we’re happy to know you felt properly supported throughout your journey.
If you ever need further assistance or have additional suggestions, our team is always here to help. Wishing you continued progress and confident trading ahead.
Kind regards,
The PrimeXBT Team
