Ox Securities
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"Big losses not revealed"
Apa yang paling Anda sukai dari Ox Securities?
Nothing
Apa yang ingin Anda tingkatkan dari Ox Securities?
More relevant simple information on how much money the account is losing.
Keseluruhan
Poor
"Love so far"
Apa yang paling Anda sukai dari Ox Securities?
easy to use and good customer service, everything has been smooth so far.
Apa yang ingin Anda tingkatkan dari Ox Securities?
more US protection. It seems like the AU platform and customers in the US are using two dif entities
Keseluruhan
been good so far, like how easy it is to send money to a US based Chase account
"Ox securities"
Apa yang paling Anda sukai dari Ox Securities?
Popular for us customers utilizing automated trading licensed products
Apa yang ingin Anda tingkatkan dari Ox Securities?
Website functionality and statements. Statements in particular are non existent
Keseluruhan
Best broker for automated trading customers. Responsive customer service.
"Features need improvement"
Apa yang paling Anda sukai dari Ox Securities?
Customer service is very good. They are prompt, helpful, and responsive to requests.
Apa yang ingin Anda tingkatkan dari Ox Securities?
Their website is clunky AND they have no nice tracking system to actually follow my accounts
Keseluruhan
Great customer service but their interface has too much security if that’s possible. Just takes a long time to access an account, and if you have more than one account(I do) then I have to look at 4 accounts which takes way too much time. And there’s no good way to see how the account is doing in real time. And their APP is terrible. It doesn’t show the overall picture of how the account is doing
"Ox is a great Forex broker with tons of flexibility and tremendous support. Best forex brokerage exp"
Apa yang paling Anda sukai dari Ox Securities?
The Ox sorry team is phenomenal. They are very proactive, and airways ready to help.
Apa yang ingin Anda tingkatkan dari Ox Securities?
Crypto crossfire are pretty instant. Write transfers take a bit longer, but that is typical with international wire transfer reconciliation.
Keseluruhan
10/10, their support agents are super proactive. I even receive calls from support to followup on my case.
"3 year customer"
Apa yang paling Anda sukai dari Ox Securities?
They are very reliable and have excellent customer service. Every time I have had an issue they have been responsive, usually fixing the issue within less than 24 hrs.
Apa yang ingin Anda tingkatkan dari Ox Securities?
I dont really have any suggestions for improvement. I hope to continue doing business with them for many years to come.
Keseluruhan
I have been trading with Ox Securities since 2023 and have found their service to be dependable and honest with no-hassle withdrawals and excellent customer service. I have used other brokers and have found Ox to have earned the highest level of trust.
"Great service"
Apa yang paling Anda sukai dari Ox Securities?
I think the best feathered is their customer service
Apa yang ingin Anda tingkatkan dari Ox Securities?
Not sure what I would change. Everything is great so far.
Keseluruhan
Only have been suing for short time but very pleased overall.
"Great overall platform"
Apa yang paling Anda sukai dari Ox Securities?
Great platform, works great with MY FX book, service has been very good as well
Apa yang ingin Anda tingkatkan dari Ox Securities?
Phone app a bit Clunky, shows figures that are incorrect and needs to be reset regularly
Keseluruhan
Pretty good overall, trading is good reports are pretty good as well
"Ox securities is ok, not great"
Apa yang paling Anda sukai dari Ox Securities?
trade executions are decently fast. Spreads can prevent closing trades, which is annoying, and their spreads can be huge
Apa yang ingin Anda tingkatkan dari Ox Securities?
the app has some basic flaws that make it mildly annoying to use. things that are glaringly obvious to anyone using it, but which they've failed to fix. not a good look. doesn't give me a lot of faith in the rest of the organization. little things matter. Withdrawals are usually pretty quick though sometimes it can take a week to get your money. Thye probably blame someone else about it.
Keseluruhan
they've been consistent enough, i guess.
"Excellent and secure platform"
Apa yang paling Anda sukai dari Ox Securities?
I've been looking for a US friendly broker where I can take advantages of all foreign benefits of trading forex , and I believe I found it. Ox Securities has been a real alternative to trading forex. I love their professionalism and friendly expertise when dealing with clients concerns. Keep up the great job guys. !
Apa yang ingin Anda tingkatkan dari Ox Securities?
Nothing really, other than the time difference I believe they are doing the right thing for the clients.
Keseluruhan
They HAVE BEEN SUPER HELPFUL AND ATENTIVE TO DETAILS WHEN DELAING WITH FUNDING AND WITHDRAWS OF FUNDS
"Reliable Broker"
Apa yang paling Anda sukai dari Ox Securities?
Customer service has been great and you can always get ahold of someone
Apa yang ingin Anda tingkatkan dari Ox Securities?
Transferring of funds has been somewhat laborous and I haven't tried a withdrawal yet.
Keseluruhan
I've had a great experience so far with OX, they are helpful and always easy to get ahold of. I haven't had any issues other than when making a local bank transfer deposit it took about a week but that got fixed and things have been smooth since I've been with them for 3 months.
"Knowledgeable Customer service"
Apa yang paling Anda sukai dari Ox Securities?
Customer Service is excellent. Very knowledgeable and prompt.
Apa yang ingin Anda tingkatkan dari Ox Securities?
So far I cannot find anything that would need improving
Keseluruhan
My weekly C/S conversations about my account are always met with knowledgeable reps, and easily handled questions are met with courtesy and timely responses.
"Ox Secirities nice experience"
Apa yang paling Anda sukai dari Ox Securities?
Very good customer service, easy to set new accounts, easy to deposit and transfer.
Standard times for withdraws
Apa yang ingin Anda tingkatkan dari Ox Securities?
it was a period of time that withdraws via bank transfer was not allowed, but since they switch bank all is ok.
Keseluruhan
Satisfactory, since beginning very helpful team and very easy to set the accounts,
"Good all round."
Apa yang paling Anda sukai dari Ox Securities?
No frills. Has features and works. Money exchange and movement is easy.
Apa yang ingin Anda tingkatkan dari Ox Securities?
Maybe slightly better performance/reliability. Have seen it freeze up/disconnect in high volume trading periods a few times.
Keseluruhan
Generally fine and reliable with enough features.
"Very nice work"
Apa yang paling Anda sukai dari Ox Securities?
Im love 0X securities ok love eeeweeeewwwww niceeeeeeeeeee very good broker
Apa yang ingin Anda tingkatkan dari Ox Securities?
Very good job loveeeeeeeeeeeeeeeeeee niceeeeeeee very good
Keseluruhan
Im can’t no way to gat one more time account nice work sir
"Way to expensive."
Apa yang paling Anda sukai dari Ox Securities?
Not much. It has been frustrating, they overpromise and underperform the success of their automated bot.
Apa yang ingin Anda tingkatkan dari Ox Securities?
They advertise that they average 4+% monthly with their bot. I have been in since January this year so 8 months and I have a total return of 9.85%
Keseluruhan
It has been frustrating, they overpromise and underperform the success of their automated bot.
"survey questionaire"
Apa yang paling Anda sukai dari Ox Securities?
easy to navigate. The customer service is great.
Apa yang ingin Anda tingkatkan dari Ox Securities?
Get the US domestic wire transfers back.
Keseluruhan
customer service is awesome. The one problem I had they kept going til they had it resolved.
"Missed trades"
Apa yang paling Anda sukai dari Ox Securities?
Reporting and customer service picks up and is helpful.
Apa yang ingin Anda tingkatkan dari Ox Securities?
The disconnect. My algorithm sends orders to OX and they don’t close out. It’s cost me almost $10,000 usd in losses. That a LOT on my small account. And they reviewed it. It wouldn’t refund or make good on the mistake.
Keseluruhan
Good except for the detrimental disconnect and not executing trades which cost me so much. So, that’s kinda one of the most important things.
"Great service"
Apa yang paling Anda sukai dari Ox Securities?
The staff at Ox Securities have the best hands down communication with their clients
Apa yang ingin Anda tingkatkan dari Ox Securities?
Nothing at all they do an outstanding job
Keseluruhan
I've had all my questions answered even if I forget or repeat them. I've never had issues with deposits or withdrawals and im totally satisfied with this company...Thank-you Ox Securities
"Great broker for Forex trading"
Apa yang paling Anda sukai dari Ox Securities?
They communicate well with a daily email that summarizes the activity for the day.
Apa yang ingin Anda tingkatkan dari Ox Securities?
Nothing that I can think of, everything works really well. Nothing that I can think of, everything works really well.
Keseluruhan
Very well managed broker. Very well managed broker. Very well managed broker.
