True ECN Connectivity allows you to trade on institutional grade liquidity from the world’s leading investment banks, hedge funds and dark pool liquidity execution venues. Executable Streaming Prices (ESP) are sent from IC liquidity providers to our ECN envi
IC Siaran Pers
IC signs Guillermo Ochoa to Accelerate Growth Across Latin America
IC Markets Launches Season 6 of Flagship Series “IC Your Trade”
ICYT3: IC Markets' podcast gains recognition
"IC Markets admitted system errors on my account, then refused to correct them"
What do you like best about IC?
Nothing I can point to outweighed the dispute handling and execution concerns I experienced.
What would you improve about IC?
Execution transparency, dispute handling, unconditional correction of admitted errors, and preservation of account data during active complaints.
Overall
IC Markets admitted system errors on my account, then refused to correct them unless I signed away my right to pursue a separate, larger dispute. When I would not sign, they deleted all my trading accounts during the active dispute, without notice, without explanation, and without communication. This is a factual account of what happened.
Within a short period, three separate execution issues occurred on my account:
NZDUSD: Execution error confirmed by IC Markets and refunded, but only after I escalated beyond the broker through a formal dispute process. IC Markets did not voluntarily correct it.
BTCUSD: A system and pricing error was admitted in writing by IC Markets on 19 January. They confirmed my trades were affected. They refused to correct the resulting loss unless I signed a waiver agreeing not to make any further claims or take any further action against them.
USDJPY: Multiple positions were closed despite the client-facing chart not reaching my defined stop-loss levels. Evidence has been provided. Losses of approximately £2,580.18 remain unresolved after IC Markets refused reimbursement.
This is not a one-off. This is a pattern of execution failures on a single account, within a compressed timeframe, acknowledged by the broker itself.
This is the part every trader needs to understand.
After I raised the BTCUSD issue, IC Markets confirmed in writing that a system and pricing error occurred on 19 January and that my trades were affected. They admitted the error. They acknowledged the impact.
They then refused to correct the loss unless I signed a statement agreeing not to make any further claims or take any further action against them.
At the time this condition was imposed, the USDJPY dispute, valued at approximately £2,580.18, remained open and unresolved. IC Markets were asking me to waive my right to pursue the larger, contested claim as the price of recovering funds from an error they had already admitted to.
To state it plainly: IC Markets used an admitted liability as leverage to try to extinguish a separate, larger dispute. This is not a neutral settlement offer. It is coercive. The smaller admitted error becomes a tool to make the bigger problem disappear.
I refused to sign.
During the dispute process, IC Markets deleted all of my trading accounts. No prior notice. No explanation. No communication of any kind. This removed my access to historical data, trade records, and evidence while the matter was still ongoing.
Throughout this process, IC Markets repeatedly referenced Clause 20 of their Terms and Conditions, a clause relating to indemnification for reputational harm, across multiple pieces of correspondence. This was cited while I was raising legitimate, factual complaints about execution errors on my own account. The effect, whether intended or not, is to discourage traders from exercising their right to complain.
I escalated to the Financial Commission expecting an independent review. The case was closed on the basis that the matter had been "answered and addressed."
To be clear about what "answered and addressed" means in practice:
The broker admitted an error only after it was challenged.
The correction was made conditional on a waiver that would extinguish an unrelated, larger claim.
A prior error, NZDUSD, was only resolved after escalation beyond the broker.
All trading accounts were deleted during the dispute process.
An ongoing dispute involving £2,580.18 in losses remains unresolved and was refused.
No unconditional correction was ever provided for the admitted BTCUSD error.
The Financial Commission considers a case "resolved" if the broker has responded. It does not require that the response was fair, complete, or unconditional. If you are relying on the Financial Commission as a safety net, understand that a broker can respond inadequately and the matter will still be treated as closed.
If you trade with IC Markets, review your past executions carefully. The issues I experienced were not obvious at first glance and would be easy to miss without a detailed audit of your trade data against the client-facing charts.
If you do find a discrepancy and raise it, understand what you may be facing:
The error may only be acknowledged after formal escalation.
Any correction may come with conditions designed to protect the broker, not you.
Your accounts may be deleted during the process.
The independent dispute body may close your case based on the fact that the broker replied, not on whether the outcome was fair.
You may be referred to indemnification clauses for raising factual complaints.
I am now incurring legal costs to pursue resolution through the courts.
Every fact stated here is documented and supported by IC Markets' own correspondence.
"Reliable broker for more than 10 years"
What do you like best about IC?
What I like best about IC Markets is the reliability of the platform, the competitive pricing, the strong features, the good customer service, and the fast withdrawals. I have been with them for more than 10 years, and that long-term experience gives me a lot of trust in the broker. The platform runs smoothly, execution is fast, and withdrawals are usually processed quickly. In my experience, when I withdraw to PayPal, the money is often in my bank account the next day.
What would you improve about IC?
There is always room to add even more tools and features for traders, but overall I am very satisfied with the service they provide.
Overall
My overall experience with IC Markets has been very positive. I have been a client for more than 10 years, and during that time they have proven to be a reliable and professional broker. The platform is stable, pricing is competitive, features are strong, and customer service has been good in my experience. Order execution is fast, and one thing I especially appreciate is that withdrawals are usually handled quickly. When I withdraw through PayPal, the money is often in my bank account the next day, which is a big plus for me. After more than a decade with IC Markets, I can say that I am still very satisfied and would recommend them to other traders.
"Experience with IC markets"
What do you like best about IC?
I like that it has been in the market for years and is a reputable broker
What would you improve about IC?
It used to let you collect or withdraw funds through Binance or Blockchain, but now it only lets you withdraw via card and bank account, while other brokers handle deposits and withdrawals through your preferred method and are also good brokers.
Overall
I've been working with IC Markets for a while now, and they're very transparent, they respond quickly, and they have many agreements with copiers.
"Usability & Ease-of-use:"
What do you like best about IC?
Usability & Ease-of-use: IC Markets provides a robust selection of industry-standard platforms including MetaTrader 4, MetaTrader 5, cTrader, and TradingView. While the MetaTrader interface is often cited as dated, it remains highly functional for technical traders. cTrader is frequently highlighted as the most modern and intuitive option for beginners.
What would you improve about IC?
Mobility: Fully functional mobile apps are available for all supported platforms on iOS and Android. The cTrader mobile app is particularly praised for maintaining advanced order types and charting tools comparable to its desktop version
Overall
Spreads: Renowned for some of the lowest spreads in the industry, especially on the Raw Spread Account where EUR/USD often averages 0.1 pips.
Spreads during News: Deep liquidity aggregated from up to 25 sources helps maintain stability, though natural widening still occurs during extreme volatility.
Fees: Low commission structures ($3.00–$3.50 per side per lot) and zero inactivity, deposit, or withdrawal fees make it highly cost-effective.
Execution: Excellent execution speeds, averaging under 40ms, driven by servers co-located in Equinix NY4 (New York) and LD5 (London) data centers
Support: Support is available 24/7 via live chat, email, and phone. While generally responsive, some users find the initial automated chatbot frustrating before reaching a human agent.
Funds Process: Deposits are typically instant across 15+ methods. Withdrawals are processed the same day if requested before 12 PM AEST/AEDT.
Integrity: Heavily regulated by ASIC (Australia), CySEC (Cyprus), and the FSA (Seychelles), ensuring client funds are held in segregated accounts with negative balance protection.
"BEST BROKER CONDITIONS (SPREADS)"
What do you like best about IC?
THE SPREADS ARE THE BEST IN THE MARKET RIGHT NOW
What would you improve about IC?
BETTER PAYMENTS FOR IB PER LOT AS OTHERS BROKERS
Overall
EXCELLENT CUSTOMER SERVICE, BY CHAT AND BY EMAIL... VERY FAST
"Great Broker Low Spread"
What do you like best about IC?
Many options for terminals, account types and funding
What would you improve about IC?
Maybe customer service, i havent had any issues but i havent been contacted by anyone sonce ive been trading for a few weeks already
Overall
Very well, im using their raw spread MT4 account type, it charges a foxed commision, im confortable with my current setup
"Good Execution"
What do you like best about IC?
Its very liquid and reliable, executes trades very efficiently, volume is always high, in times of market turbulence, IC Markets still executes the trades a good price
What would you improve about IC?
Its good as it is bla bla bla bla bla bla bla bla bla
Overall
If you have a good strategy, one of the best places to trade
"Best forex brokers for Retail Trader"
What do you like best about IC?
- Lighting fast execution
- cheap commission
What would you improve about IC?
Nothing need to improve.
Everything is the best
Overall
Very good
This is my major broker that I trade all day long
"Best of Best Broker"
What do you like best about IC?
Fast deposit & withdrawal.
Lowest spread
No manual manipulations
Genuine broker
What would you improve about IC?
Honestly, there’s very little to improve about IC Markets. Their execution, spreads, and platform stability are already excellent. Withdrawals are smooth and support is responsive. Maybe minor UI enhancements, but overall the service is already close to perfect.
Overall
Overall, this broker is reliable and user-friendly. Execution is fast, spreads are competitive, and withdrawals are processed smoothly. Customer support is responsive and helpful. A solid choice for both beginners and experienced traders looking for consistent performance.
"is the best"
What do you like best about IC?
leverage options
fast execution
experts advisor support
moves btween accounts
What would you improve about IC?
customer dont updat fast
more withrawls options
Overall
great for now
great for now
"Withdrawal Issues"
What do you like best about IC?
I don't like anything about ic markets, they don't value their client
What would you improve about IC?
withdrawal request, they've been holding funds for too long.
Overall
they've been holding my funds for several days, i submitted all the required documents and till now, no actions has been taken on my account.
"Withdraw my money"
What do you like best about IC?
I like I see market the last one year 2025 I joined them January to be honest I had them good experience I was
I could not withdraw my money with IC market is really really poor customer service the people on the phone poor
What would you improve about IC?
I am not happy with the clients on the phone when you call IC market some of them cannot even speak English you can't even understand what they're talking about last time I spoke to a English lady and she said she will help me and to suit my problem out obviously she did she post and let them know that this person needs really help but the people that works inside they could be Romanians Asians Indians that can't speak English probably you're going to start and you're going to repeat what you're saying there were mute you and you can't hear you're gonna hear background people laughing at your what you're trying to say I was on the phone with this lady on the background I can see mans that laugh in and whatever I was trying to say they were laughing at me I
Overall
I have a bad Experian with IC market customer service is really poor people can't speak English properly you're going to repeat yourself what you're saying all the time I was on the phone the last half an hour I was repeating myself and nobody was there trying to respond or whatever I was trying to say or help me with a bunch of people talking in the background and you can't hear what the lead is trying to say to me is really really poor if I was you
I recommend this broker is the best broker I have really really joined with them I even rejaw my money he only take me to days vantage
"Very Disappointing Experience During MT5 Upgrade – Poor Communication & No Accountability"
What do you like best about IC?
Nowadays they don't care about their clients anymore
What would you improve about IC?
Customer support as it used to be. When clients were listened
Overall
I would have loved to avoid having to publish this review but IC Markets is getting worse and worse.
I have been trading for a few decades and been a client of IC Markets for around 15 years. Unfortunately, my recent experience with IC Markets during the MT5 platform upgrade was extremely disappointing.
The MT5 upgrade took place during a period of exceptional market volatility due to geopolitical tensions involving Iran. This volatility was already present before the scheduled maintenance. In my opinion, the upgrade should have been postponed given market conditions.
IC Markets had clearly stated in previous emails that they would notify clients once the platform was fully operational again. However, no notification was sent at 02:00 server time when the system was supposedly restored. The confirmation email only arrived at 11:36 server time on March 1st.
As a result, I was unable to close my BTCUSD positions earlier. I was actively monitoring the situation and contacted support via chat and email requesting assistance to close my trades due to the extreme volatility. I received no effective help.
I finally managed to close my positions manually at 04:35 a.m. once I realised the server was working again — by then, the price had moved significantly against me.
To be clear, I am not claiming the full loss. I accept that losses were possible regardless. However, the losses were significantly increased due to:
- The timing of the platform upgrade.
- The lack of notification when services resumed.
- The refusal or inability of support to assist while the maintenance was delayed.
I requested that my BTCUSD positions be reviewed and adjusted to approximately $66,200, which is where I would reasonably have closed them had I received the promised notification.
The response I received denied any responsibility, which unfortunately did not surprise me.
Given the documentation I hold (emails and support chat transcripts), I will now escalate this matter to the appropriate regulators, including ASIC.
Very disappointing handling of what could have been resolved fairly.
"Good review about this broker"
What do you like best about IC?
Its a good Broker. Itsokey. Cusyomer supprt is good and rhey areoaying withfrawk sini m.satisfies
What would you improve about IC?
Its a good Broker. Itsokey. Cusyomer supprt is good and rhey areoaying withfrawk sini m.satisfies
Overall
Its a good Broker. Itsokey. Cusyomer supprt is good and rhey areoaying withfrawk sini m.satisfies
"Best broker ever"
What do you like best about IC?
Using since 2021, For me IC is the best soo far
What would you improve about IC?
I really dont have anything to mention because for me everything is soo far all good. Thank you for making trading looks easy.
Overall
Im using IC since 2021 or 2022, I cant remember the exact year but since then I really didn't had any issue, low spreads and instant withdrawal, just like wow
"IC Markets is a professional ECN broker"
What do you like best about IC?
You can trade:
- forex
- indices
- commodities
- stocks
- cryptocurrencies
- bonds
All of them through CFDs.
- a reliable and trustworthy trading platform
What would you improve about IC?
- more features in the mobile app
- better charts
- more analytical tools
Overall
IC Markets is a professional ECN broker offering ultra‑fast execution, extremely low spreads, and trading conditions ideal for scalpers and automated trading systems.
"using since a decade now"
What do you like best about IC?
No major issue so far - customer suppport is really good and always got replied to any issue I ever had.
What would you improve about IC?
they dont update fast - they should work to bring new products and keep the website simple to use - also bring more options for desposits and withdrawals.
Overall
over all experience is good for me! I have been using it for more than a decade now and plan to use it further as well - no major issue so far.
"From Beginner to Advanced: Why I Trust IC Markets"
What do you like best about IC?
IC Markets offers a very flexible range of leverage options, which makes it suitable for traders at all levels. Overall, IC Markets is a reliable and evolving broker that works well for both new and advanced traders.
What would you improve about IC?
I’ve been using the MT5 platform and all of IC Markets’ services for six years now. Over that time I’ve seen continuous progress and improvement in what they offer. One helpful feature is the ability to fund your account with cryptocurrency. It would be even better if there were also an option to withdraw funds directly into cryptocurrency, not just deposit it.
Overall
Whether you’re just starting out or already experienced, it’s a solid choice. The tools and facilities they provide are strong enough to support beginners, and the platform has a wealth of educational information that’s easy to access and useful.
"grape yay"
What do you like best about IC?
fast payout
What would you improve about IC?
faster payout
Overall
great
"Good jop good jop"
What do you like best about IC?
كل شيء ممتاز في الشركة السحب والتنفيذ والترخيص
What would you improve about IC?
ممتازة جدا كل شيء السحب والتنفيذ والترخيص
Overall
ممتازة جدا كل شيء السحب والتنفيذ والترخيص
