Octa

Keseluruhan

I have negative experience from octafx. They have very draft and bad organisation.
Today, I tried to fund my real EUR account with a minimum amount to demonstate the broker in real conditions. On their page, they are writting that depositing the account using skrill, its free and all the fees are covered by octafx. So, I choose skrill to deposit 80.43 eur on my EUR account. But on my skrill account, I see that it charged me for 83.21 eur. Thats a 3.5% hidden fee!!!
I contacted to chat suppor and they answered me that; "our Skrill wallet is in USD, and a double exchange rate has been applied to your transfer. First your funds were converted to USD according to Skrill rates and then again they were converted to EUR as per Forex."
It is very bad policy from octafx, and it seems that it has hidden commisions and charges. I think that it isnt too difficult to create a EUR wallet on skrill. And if they dont want to create it, they MUST had written that on deposit informations for skrill. But they havent any warning for that.

After that, I met one another bad surprice; I asked for my deposit bonus, and they told me that it is applicable only for MT4 accounts and not for octafx. But in their page, they are wriiting that bonus is applicable on ANY type account and on ANY deposit..

The support of live chat is too bad and they are not mattering to correct the problems that I met.

They give me the impression of a very draft and very bad organisation. They have lost thei reliable for me

Keseluruhan

Yes i did some loss and i decided to withdraw all my money from this and i am joining Exness Bye bye Octafx

Keseluruhan

Hello Rahadian Dimas!
We highly appreciate your opinion, but in fact, OctaFX has thousands upon thousands of clients around the world, so if the broker was a scam, it would not have such a number of clients. People more often prefer to share their negative experience than the positive one, so, if you see some negative reviews, it is not a reason to charge the broker with a scam.
Thus, if you have any particular issues and constructive feedback, please, share with us, but do not just copy and paste this “scam” messages without any detailed information (name, account number, screenshots).
We properly perceive both negative and positive feedback but we will be glad to see here really useful criticism in order to develop and improve our services and make your trading experience more and more convenient.
Best regards,
OctaFX Rep.



Thank you!

Respectfully yours,

OctaFX Rep.

Keseluruhan

who has trading account with the broker?

Keseluruhan

Закрыли счет без объяснения причины.
Не арбитраж.
Вывели все заработанные средства.

Keseluruhan

this scam dealing center always play with exeqution at profit accounts - i confirm

also you cannot close a part of order there - total scam. In their rules no words about this

Never trade at this scam

Keseluruhan

plz vote in fpa against them live cheating record in video
https://www.forexpeacearmy.com/forex-forum/court-case-preparation-folder/39555-case-unassigned-rajivxxx-vs-www-octafx-com.html
https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/39554-octafx-scam-proof.html#post201130

Keseluruhan

Great trading conditions...
Just beware of Sundays when the markets open and Fridays when markets are about to close...they will rip you off on your limit orders...you will get a price away from the actual market prices.

Customer service is no good!

Keseluruhan

don't listen to people vontogr@, just keep focus on your trading..😂 your trade performance are amazing.. anyway thanks for your review about this broker.. I also love this broker because they serve very thight spread for their client.. very good broker for me.. very satisfied..!!

Keseluruhan

This broker add gap 4-22 pips for open my pending order and add gap again when close my order.

Keseluruhan

For now no problems with Octa at all. Very fast execution, fast withdrawal.
Really seldom breakdown of connection.

Keseluruhan

Serious things they say about this broker, and passing no one can punish such activities, if for what users say here is evident that there is a manipulation.

Keseluruhan

These are real theives/ If they found any investor make money, they put plugin to put delay in execution and loose all deposit + profit. If we ask the reason, the animals will reply it is normal exeuction slippage.

Very bad broker, Their main business is robbery, not forex

Keseluruhan

I runaway from this Broker after they Exequte my 3 SELL orders in -30 pips from Current Ask

Keseluruhan

I have been trading with OctaFX for last 2 years and i have a wonderful time so far, as i mostly use their demo contest account like Champion. I have also even won the prize there for the 2nd place of 300 USD and their recently launch weekly contest cTrader is extra ordinary, as there are 400-500 USD to be won and hopefully i will win it again. They also have wonderful payment system where all my payments are given instantly, so i would really rate them high - 5/5!

Keseluruhan

be careful with hidden spread and commision 😁

Keseluruhan

Keseluruhan

this broker manipulating prices, im a scalper very price sensitive. i could strongly feel they always slips 1 or 2 pips every close order. even the market is not volatility.

from their Customer Agreement

they pretty much not hoping you make money, so they are not true ECN. 100% pure dealing desk. and pure lies

Keseluruhan

how is it possible to trade 29 ! lots just at the start of a contest with start capital of 10K???

I only arrive at 18,max 20

Keseluruhan

But... if you sent your money to FX broker registered in St. Vincent and the Grenadines, they probably correctly assumed that you don't need it anyway 😇